If your device is recognized as a "USB Serial Port" or "AWM USB Interface," visit the FTDI Chip Drivers page . You will likely need the VCP (Virtual COM Port) drivers.

: This often happens with older Prolific chips on Windows 10/11. To fix this, you may need to manually select an older driver version (like the 2015 version) from the "Let me pick from a list" menu in Device Manager. Cable Type

Look for "Other Devices" or "Ports (COM & LPT)". It will likely appear as "USB Serial Port" or have a yellow warning triangle. Right-click the device -> -> Details tab. Select Hardware Ids in the dropdown. Example: USB\VID_0403&PID_6001 indicates an FTDI chip. Example: USB\VID_067B&PID_2303 indicates a Prolific chip. Step 2: Download and Run Installer

To help me pinpoint the exact driver software package you need, please reply with a few details about your setup:

Connecting automation systems and robotics.

inside your cable or device. Most AWM-labeled cables for industrial or communication use (like those for barcode scanners, medical devices, or automation) utilize one of three common chipsets: FTDI VCP Drivers:

| | Official Driver Source | | :--- | :--- | | FTDI | For FTDI chips, go to their Virtual COM Port (VCP) drivers page. Many modern Windows systems will also automatically install the correct driver when the device is plugged in. | | Prolific (PL2303) | Use the Prolific USB to Serial Driver for PL2303 chips. Be aware that Prolific has officially discontinued support for some older clones, which may result in a Code 10 error. | | Silicon Labs (CP210x) | Download the CP210x Universal Windows Driver from the Silicon Labs website. |