If a hard reset does not fix the issues, the problem might be rooted in the operating system itself. You may need to consider flashing the stock firmware, though this is a more advanced procedure.
Remember that after a factory reset, you will need to enter the original Google account credentials that were used on the phone to set it up again. How to Hard Reset KODAK Ektra
If you see a dead Android robot with "No Command" and cannot access the menu: If a hard reset does not fix the
The device will restart automatically and begin the wiping process, which usually takes a few minutes. Method 2: Hard Reset via Hardware Buttons (Recovery Mode) If you see a dead Android robot with
Performing a hard reset is an effective solution if your device suffers from severe lag, persistent app crashes, boot loops, or if you forgot your lock screen password. Essential Pre-Reset Checklist
Ensure you have at least 50% battery or keep the phone plugged into a charger.