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This method is typically reserved for service technicians, but can be used in certain scenarios such as firmware recovery:

I can provide step-by-step troubleshooting tailored to your current setup. canon ir 2425 firmware download link

What (Windows, macOS, Linux) are you using to manage the printer? This method is typically reserved for service technicians,

Ensure the printer is not currently processing a print, copy, or fax job. or fax job.