Troubleshooting: "Loading Data Failed. Check the Configuration File" in TecDoc
: The application lacks the administrative privileges required to read files inside restricted directories like C:\Program Files or C:\ProgramData .
One Monday morning, the automated import job failed. The error log simply said:
If you’ve checked the XML files and your connection is solid, but the error persists, you may have a corrupted installation.
to ensure it isn't trying to load corrupted local data.
Type %appdata% and press . This opens your AppData\Roaming folder. Look for a folder named TecDoc or TECDOC CATALOG .
: Manual directory changes or moving the TecDoc folder breaks the paths saved in the configuration.