Click the button (the play icon) in the tool first . This puts the software in a listening state, waiting for the COM port to appear.

: You can confirm the "OK" status by opening Device Manager and looking for SCI USB2Serial under the Ports (COM & LPT) section . Troubleshooting Installation

: Right-click the Start button and select Device Manager .

Using SPD Upgrade Tool to install official firmware.

Click "Next" and follow the prompts. Select "Install this driver software anyway" if Windows warns you about unsigned drivers.

: Click Have Disk and navigate to the folder containing your extracted Spreadtrum drivers. Select INF : Look for the file named SCIU2S.INF .

Upon reboot, press or F7 to select “Disable driver signature enforcement” .

You should see listed without any yellow warning triangles. Troubleshooting Common Connection Issues