Keep local records of serial numbers, contract expiration dates, and vendor contact info right next to your server racks.
: You can find this on the physical label of your device or within the management software (e.g., EonOne or SANWatch) under System Settings . infortrend warranty check
| | Support Level & Term | SKU (Example) | |---|---|---| | JB 248 Expansion Enclosure | Next business day parts dispatch (up to 5 years) | WTE2JB248-0010 | | Mid-Range 2U/25-Bay System | 2-year extended hardware warranty | WTE2SM2U25C0 | | Mid-Range 4U/48-Bay System | 2-year extended hardware warranty | WTE2SM4U48C0-0010 | Keep local records of serial numbers, contract expiration
You can verify your coverage and manage your assets through the following steps: If your reveals that your coverage has expired,
: Business-critical environments can upgrade to Advanced Warranty options, which include Advanced RMA Replacement (FRU) and 24x7 on-site support .
If your reveals that your coverage has expired, you have several options:
Knowing when the standard warranty expires (usually 3 years from shipment) allows you to plan for extended support contracts, reducing the risk of downtime.