The book focuses on the version of ServiceNow, providing a hands-on approach by building a feature-rich, secure application from the ground up. Key learning areas include:
The two books serve different audiences. Mastering ServiceNow – Second Edition is aimed at System Administrators and developers who would like to gain greater control of ServiceNow and its architecture. Learning ServiceNow – Second Edition is generally more introductory, designed for those getting started with ServiceNow administration and development to manage and automate IT Service Management processes. Mastering ServiceNow Second Edition Download Pdf
A critical consideration for this specific book is the rapid pace of ServiceNow development. The book focuses on the version of ServiceNow,