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Verify that appears without any yellow warning triangles.
If configured correctly, a pop-up window will appear in the bottom-right corner of your desktop displaying the notification: or "Device registered successfully" . Troubleshooting Common Errors Error Description Root Cause Resolution Device Not Found / Error Code 0 Driver not bound to the USB port properly. morpho api mso-13xx setup ver 2.2.1.8 download
Unplug your Morpho MSO device from the USB port. Leaving it plugged in during driver installation can cause Windows to assign a generic, non-functional driver. Verify that appears without any yellow warning triangles
: For the most recent official drivers (such as the MSO USB Driver 4.8.4), visit the IDEMIA Biometric Devices Portal . Unplug your Morpho MSO device from the USB port
Place a finger on the scanner to see if the API captures and processes the live biometric print matrix. 6. Troubleshooting Common Errors Error: "Device Not Found" or "Capture Failed"