Misalignment between ship crews, customs officials, and clearing agents.
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The smooth processing of cargo numbers directly influences Hambantota's reputation on the global stage. As a major junction on the , the port competes with regional hubs. Faster processing times lower demurrage fees for shipping lines, making Hambantota an attractive alternative for global supply chain routes. For local traders, a reliable, predictable cargo tracking system lowers operational overhead and accelerates time-to-market. Misalignment between ship crews