Before sending any device, back up all personal data (contacts, photos, documents) to Samsung Cloud, Google Drive, or an external device. Then perform a factory reset to erase your information.

You must remove your Google or Samsung account and perform a factory reset before mailing. Devices with "Find My Mobile" active will be rejected.

She slit the tape with a key.

Once your device arrives at PO Box 12987, it typically takes 7–14 business days for technicians to inspect the hardware and "install" the final approval in the system for your cashback or credit.

Back up all data to a Samsung Cloud or Google account.

When sending a phone to a PO Box (or any address) for IMEI-related work, prioritize authorized service, clear documentation, and legal compliance to avoid delays or complications.

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